Privacy Policy
Last Updated: July 13, 2025
Tethria ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website tethria.com and use our services.
1. Information We Collect
1.1 Personal Information
We may collect personal information that you voluntarily provide to us when you:
- Register for an account
- Enroll in masterclasses or courses
- Subscribe to newsletters
- Contact us through forms or email
- Participate in surveys or promotions
This information may include your name, email address, phone number, billing address, payment information, and educational preferences.
1.2 Automatically Collected Information
When you access our website, we automatically collect certain information about your device and browsing activity, including:
- IP address
- Browser type and version
- Operating system
- Referral source
- Pages viewed and time spent on pages
- Device identifiers
- Cookies and similar tracking technologies
1.3 Course Activity Data
We collect information about your interaction with our educational content, including course progress, video completion rates, quiz results, and assignment submissions.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To provide, operate, and maintain our services
- To process transactions and send related information
- To manage your account and enrollment
- To send administrative communications and updates
- To provide customer support
- To personalize your learning experience
- To send promotional materials and newsletters (with your consent)
- To monitor and analyze usage patterns and trends
- To detect, prevent, and address technical issues or security threats
- To comply with legal obligations
- To improve our website and educational offerings
3. Cookies and Tracking Technologies
We use cookies, web beacons, and similar tracking technologies to collect and store information about your preferences and browsing activity. Cookies are small data files placed on your device.
3.1 Types of Cookies We Use
| Cookie Type | Purpose | Duration |
|---|---|---|
| Essential Cookies | Required for website functionality and security | Session or persistent |
| Performance Cookies | Analyze website usage and performance | Persistent |
| Functional Cookies | Remember your preferences and settings | Persistent |
| Marketing Cookies | Deliver relevant advertisements | Persistent |
You can control cookie preferences through your browser settings. However, disabling cookies may limit certain features of our website.
4. How We Share Your Information
We do not sell your personal information. We may share your information in the following circumstances:
4.1 Service Providers
We share information with third-party vendors who perform services on our behalf, including payment processing, email delivery, hosting, analytics, customer support, and content delivery.
4.2 Instructors and Content Partners
When you enroll in a masterclass, we may share relevant information with the instructor to facilitate your learning experience.
4.3 Business Transfers
If we undergo a merger, acquisition, bankruptcy, or sale of assets, your information may be transferred as part of that transaction.
4.4 Legal Requirements
We may disclose your information when required by law, legal process, litigation, or governmental request, or to protect our rights, property, or safety.
4.5 With Your Consent
We may share your information for other purposes with your explicit consent.
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
- Encryption of data in transit and at rest
- Secure socket layer (SSL) technology
- Regular security assessments
- Access controls and authentication
- Employee training on data protection
However, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security.
6. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.
Course activity data is typically retained for the duration of your account plus a reasonable period thereafter for legal and business purposes.
7. Your Privacy Rights
Depending on your location, you may have certain rights regarding your personal information:
7.1 Access and Portability
You can request access to the personal information we hold about you and receive a copy in a structured, commonly used format.
7.2 Correction
You can request correction of inaccurate or incomplete personal information.
7.3 Deletion
You can request deletion of your personal information, subject to certain exceptions.
7.4 Objection and Restriction
You can object to or request restriction of certain processing activities.
7.5 Withdraw Consent
Where processing is based on consent, you can withdraw your consent at any time.
7.6 Opt-Out of Marketing
You can unsubscribe from promotional emails using the link provided in each message or by contacting us directly.
To exercise these rights, please contact us at help@tethria.com. We will respond to your request within a reasonable timeframe.
8. Third-Party Links and Services
Our website may contain links to third-party websites, services, or applications. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any personal information.
9. Children's Privacy
Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that we have collected information from a child under 16, we will take steps to delete that information promptly.
10. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. When we transfer your information internationally, we implement appropriate safeguards to protect your information.
11. Updates to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will post the updated policy on this page with a revised "Last Updated" date. Material changes will be communicated through prominent notice on our website or via email.
Your continued use of our services after changes become effective constitutes acceptance of the updated Privacy Policy.
12. Contact Information
If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:
Tethria
33 Bloor St E 2nd fl
Toronto, ON M4W 3H1
Canada
Email: help@tethria.com
Phone: +1 514 376 6566
13. Additional Information
13.1 Account Information Management
You can review and update your account information by logging into your account settings. You are responsible for keeping your login credentials secure.
13.2 Communication Preferences
We may send you transactional communications necessary for the operation of our services. You cannot opt out of these essential communications while maintaining an active account.
13.3 Analytics and Advertising
We use analytics services to understand how users interact with our website. These services may use cookies and similar technologies. We may also work with advertising partners to display relevant advertisements on other websites.
13.4 Do Not Track Signals
Some browsers include a Do Not Track feature. Our website does not currently respond to Do Not Track signals.
By using our website and services, you acknowledge that you have read and understood this Privacy Policy.